Our Service
We don't gloss our operation with a thin veneer of service commitment. When you need help, we're here. We're working to be the best company you buy from and the best company you seek information from. We want to provide the best support available from any company in any market.
We aim for that goal daily. Oakland Corporation people understand our cardinal principle: The workday doesn't end until all customer needs are met and every last question finds an answer.
Oakland offers customers toll-free access to people who understand our products and the grain business. Call our help line with an application question (support line 1-800-733-0676) and you'll be talking to a former grain elevator manager (we employ four), a former co-op controller, or a former grain merchandiser. The voice on the phone belongs to someone who can walk you through the process to make your software productive.
You can also contact one of our technical wizards. We employ eight software and hardware specialists who have degrees in computer science. Two of our staff also have master's degree in agriculture-related fields.
As a customer or future customer of our software, we think you'll also be glad to know our company. And our people have staying power. We've been in this business since 1983, with our employees' average length of service being around eight years.
Talk to an Oakland support person about your software or hardware today, and again tomorrow. You won't have to reinvent the wheel next time you call with a question. Our people will recognize your company, prove they're familiar with your system, and even remember your name!
